Privacy Policy

Last updated: August 6, 2026

Innovative Air Heating & Air Conditioning ("Innovative Air," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using this website or submitting a form, you agree to this policy.

Information We Collect

When you request an estimate, sign up for a maintenance plan, or contact us, we collect the information you provide, such as your name, phone number, email address, service address or city, the type of system or service you're interested in, your preferred contact method, and any details you include in your message.

Like most websites, our hosting providers may automatically log basic technical information (such as IP address, browser type, and pages visited) to keep the site secure and working properly.

How We Use Your Information

To respond to your estimate requests and inquiries
To schedule and provide HVAC services at your home
To set up and manage maintenance plan memberships you request
To contact you by your preferred method (call, email, or text message) about your request, appointments, and service updates
To maintain records of the work we perform

SMS / Text Messaging Consent

If you check the consent box on one of our forms and provide your phone number, you agree to receive text messages from Innovative Air related to your request, such as appointment reminders, estimate follow-ups, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help or call us at (425) 473-0301. Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing of Information

We do not sell or rent your personal information. We share information only with service providers who help us operate (such as email delivery and website hosting), when required by law, or as needed to complete work you've requested (for example, permit filings). These providers may use your information only to perform services for us.

Data Retention & Security

We keep your information for as long as needed to serve you and meet legal and warranty obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure, but we work to protect your information against unauthorized access.

Your Choices

You may ask us to update or delete your contact information, or change how we contact you, at any time by calling (425) 473-0301 or emailing info@innovativeairwa.com. To stop text messages, simply reply STOP to any message.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was most recently revised.

Contact Us

Innovative Air Heating & Air Conditioning
13308 SE 181st Pl, Renton, WA 98058
(425) 473-0301 · info@innovativeairwa.com